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BUILDING OPERATIONS & MAINTENANCE

A building that runs reliably.
An owner who stays informed.

A residential building plan that brings daily operations, assets, requests, suppliers and reporting into one clearly agreed scope.

Service area: Jeddah and Makkah, subject to availability and property needs.

WHAT WE PROVIDE

A service shaped around the property.

Final inclusions are defined in the estimate and contract; coverage varies with building condition and requested services.

Initial handover and inventory

Document building condition, facilities and work requiring attention at service start.

Organised daily operations

Follow assigned on-site work, agreed services and resident observations.

Preventive maintenance

Asset records and service dates help the team follow planned work before failure.

Reactive and urgent requests

Record the request, review scope and cost, document work and confirm completion.

Suppliers and expenses

Coordinate services and review documents and expenses within the building’s budget and authority.

Reporting and online oversight

Follow requests, documents and published reports through the customer account.

DEFINE THE NEED

What can your building plan include?

  • Operations for shared facilities and common areas.
  • Preventive maintenance and urgent requests within the agreed coverage.
  • Follow-up for cleaning, guarding, water, lifts and on-site services.
  • Organise suppliers, contracts, expenses and available reporting.

FROM START TO FOLLOW-UP

Four steps with a clear scope.

  1. 1

    Review the building

    Identify units, facilities, assets, current services and open issues.

  2. 2

    Build the operating plan

    Define recurring work, responsibilities, coverage, budget and approval flow.

  3. 3

    Start on-site follow-up

    The team follows assigned work, suppliers and requests, documenting outcomes.

  4. 4

    Review performance

    Review completed work and items needing decisions through available requests, documents and reports.

BUSINESS IDENTITY

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BEFORE YOU START

Answers that help define the scope.

Is the same plan used for every building?

No. Scope varies with unit count, facilities, asset condition, current services and the owner’s or association’s needs.

Is maintenance carried out without approval?

Coverage, available funds and authority are reviewed. Where extra cost or a decision is needed, scope and price are presented to the authorised party before work.

Can requests and reports be followed online?

Yes. Customers can review the requests, documents and reports available to their account, with detail varying by role and permissions.

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When you submit an estimate request, your contact and property details are sent to Ofair to prepare the estimate and follow up. For questions about your data: info@ofair.sa.