Guarding & cleaning
Follow up on-site tasks and observations, and document assigned work.
FROM THE BUILDING TO YOUR PHONE
Your building’s details.
A clearer picture.
A team managing the work on site, with services, requests and documents brought together. See what is done, what is due and what needs your decision.
01 / Scope & plan
Start with a clear agreement.
Build every step around it.
Define the property’s needs, service scope and budget before work begins, giving everyone a clear reference.
- An itemised estimate based on your building and requested services.
- Clearly defined operating responsibilities and maintenance coverage.
- A contract and handover record documenting scope and building condition.
- Track contract expiry and renew by documented agreement, with earlier versions retained.
Building file
Illustrative example
- 1
Understand the needs
Units, facilities and current services
- 2
Agree the scope
Services, budget and authority
- 3
Document the handover
Building condition and work to follow up
02 / Financial oversight
See what is paid.
And what needs follow-up.
Dues, payments and financial documents in the customer account, with building statements for authorised roles.
- Review dues, payment status and available documents.
- Submit transfer evidence for review through the payment workflow.
- View recorded expenses within your account’s permissions.
A transfer receipt is reviewed through the payment workflow before confirmation.
Understandable financial activity
Illustrative example
Unit contribution400 SAR
Transfer evidence statusAwaiting verification
Owners see their own dues and payments. Detailed association statements are available to the authorised chair.
03 / Daily follow-ups
Know the next step.
And who takes it.
From a resident’s observation to a maintenance request: a clear status and someone to follow it through, with request details available when needed.
- Follow open requests and work by status.
- Distinguish requests awaiting customer approval from work in progress.
- Document the work and confirm completion before final closure.
Building follow-up list
Illustrative example · authorised association chair
Entrance lighting part
Awaiting approvalThe authorised person reviews the scope and price.
Cleaning observation
In progressThe team follows up and documents the action.
Water pump inspection
CompletedWork details are included in the available report.
There are no examples in this selection.
Filtering explores fixed examples only. It does not approve or close a request. Available information depends on account permissions.
Explore maintenance tracking04 / Maintenance
A reference for every request.
Progress at every step.
Describe the issue and attach photos; the team follows the request through documentation and confirmation of completion.
- Useful details that help the team understand the issue.
- Review of scope, cost and approval when required.
- An oversight report and before-and-after photos when available.
Entrance lighting maintenance
Illustrative request · DEMO-102
Choose a stage to explore the workflow:
Clear details from the start
The entrance light is out. The customer adds its location and an optional photo, then receives a tracking reference.
Review before work starts
The team reviews coverage and scope, requesting approval from the authorised person where needed.
Documented on-site work
The assigned technician carries out the task and documents the work, including photos when available.
Confirming completion
The owner or authorised party confirms completion before final closure, with a request report available.
This explores the stages; it does not create or change a real request.
05 / Expenses & approvals
Understand each expense.
Know when your approval is needed.
Track building expenses and available documents, with scope and cost presented to the authorised party before work where approval is required.
- Expenses linked to the property and shown in its statement according to permissions.
- Clarify shared-area work and work within an individual unit.
- Approval of part specifications and the final price before purchase and installation.
Coverage and cost responsibility follow the contract. Additional funding for shared areas is reviewed with the association chair acting on its behalf.
A recorded expense and a pending request
Illustrative amounts, not service prices
- Shared water bill
- 600 SAR Recorded expense
- Entrance lighting part
- 120 SAR Awaiting approval
Recorded expenses in this example are SAR 600. The pending SAR 120 request is separate and is not counted as completed spending.
06 / Operations
Daily details.
Someone to follow through.
Services shaped around your building, with clear team responsibilities within the agreed scope.
Water & facilities
Plan water needs through network bills or tankers, and oversee shared facilities.
Assets & planned care
Asset records and maintenance dates help the team identify work that needs attention.
07 / Reports
Documented details.
Better-informed decisions.
Review published building reports and request details, and return to the right document when needed.
- Published operating and oversight reports for authorised accounts.
- Request details and the recorded invoice summary in the maintenance report.
- Open a request report, then print or save it as PDF in your browser.
Operations & oversight summary
Illustrative example
01
Completed work
Pump inspection and cleaning follow-up.
02
Explore the report example
Open follow-ups
Complete entrance lighting and review a leak report.
08 / Owner portal
Close to your building.
Wherever you are.
Sign in on the website to review your account. Each role sees the information and actions available to it.
Owner
Their own dues, payments, requests and available reports.
Authorised association chair
Building statements, reports and approvals within assigned permissions.
On-site team
Assigned tasks, progress and work documentation.
YOUR NEXT STEP
Let’s get to know your building.
We’ll review your needs and shape an appropriate management and operating plan.